About the internship
As a customer service executive at our Second Life Transformation company, you will be a key player in ensuring our clients have a seamless and positive experience throughout their journey with us. Your proficiency in English, both spoken and written, will be crucial in communicating effectively with our diverse clientele. Your expertise in MS Excel and MS Office will help you efficiently manage customer data and track progress. Additionally, your skills in Canva will be utilized to create visually appealing materials for our clients.
Selected intern's day-to-day responsibilities include:
1. Provide exceptional customer service through phone, email, and chat support
2. Assist clients with inquiries, concerns, and feedback in a professional and timely manner
3. Utilize MS-Excel to organize and analyze customer data for reporting purposes
4. Create engaging visuals using Canva for client presentations and marketing materials
5. Collaborate with the team to ensure high level of customer satisfaction and retention
6. Identify areas for improvement in customer service processes and implement solutions
7. Stay up-to-date on industry trends and best practices to enhance the customer experience
If you are passionate about helping others, have a strong attention to detail, and thrive in a fast-paced environment, we want you to join our team and make a difference in the lives of our clients. Apply now to embark on a rewarding career with us!
Skill(s) required
Canva
English Proficiency (Spoken)
English Proficiency (Written)
MS-Excel
MS-Office
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 6th May'24 and 10th Jun'24
3. are available for duration of 1 month
4. are from or open to relocate to Jaipur
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. We are looking for female candidates who have already graduated from college and have 1-2 years of work experience.
2. Please only apply if, following a month of internship, you would like to move up to a full-time, permanent office position.
3. A minimum of 1-2 years of experience in tele-calling, BPO, call center, or customer-facing roles is preferred.
4. Excellent command over verbal and written English communication.
Perks
Informal dress code
Job offer
Additional information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 100000 to 300000 /year
Notes:
1. Here is the interview process
1st Round : Telephonic
2nd Round : Zoom
3rd Round : Test/Assignment
2. As a fast learner, the role will require you to work on tools such as AWeber, Zoom, WordPress, Kajabi, Tagmango (video upload, payment capture, etc.), Camtasia video editing, Google Drive, and Google Sheets.
3. As this is a desk job, there is no need for travel.
Number of openings
1
About Second Life Transformation
Second Life Transformation runs online coaching programs to help people become their 2.0 version in health, relationships, careers, money, and overall success.
